What is dunning in SAP FICO?

Dunning in SAP FICO refers to the automated process of reminding customers about overdue payments. It involves generating and sending dunning letters to customers, informing them of their outstanding invoices. The dunning process can be customized based on various parameters such as dunning levels, intervals, and charges. Each level represents a different stage of urgency, with increasing severity in communication. The system tracks the payment history and calculates the overdue amounts, ensuring systematic follow-up to improve cash flow and reduce outstanding receivables. This helps maintain effective financial management and customer relationships within an organization.

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